Contact Protocols

We do not offer standard contact forms.

Please note we do not track IP addresses, we do not use cookies and we do not send confirmation receipts. Nor are we interested in building an email list at the expense of your security.

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For Level 1 and 2 Inquiries Only

Prior to making an inquiry, we first recommend the use of our fully anonymized assessment tool to see if our services are a good fit for your needs.

No tool responses are saved, or seen by us, and none of your personally identifiable information is tracked in any way.

If you then wish to contact us for an initial query, please do so.

Email: support@buildhardened.com

Include a brief summary of your concern or threat perception and the property type (urban, rural, remote, offshore) as well as country or region - but not exact location.

Do NOT send detailed floorplans, blueprints, or similar at this stage.

For Level 3 and High Risk Inquiries

For your own privacy and enhanced data security, we recommend the use of an anonymized email provider for first contact, or prior to becoming a client.

We recommend the use of ProtonMail or Tutanota for sending encrypted, metadata-free communication.

Email: secure@buildhardened.com

Include a brief summary of your concern or threat perception and the property type (urban, rural, remote, offshore) as well as country or region (do not include exact location) Finally provide your preferred contact method for follow-up.

Do NOT send detailed floorplans, blueprints, or asset lists. If we proceed, you’ll be given a secure upload key via temporary link.

Response Time

Expect a reply within 5 working days, unless triage deems your message critical.

Please note we reserve the right not to respond, and as a rule do not respond to press inquiries, recruitment requests, or requests for information about our clients or projects

Once secure communication begins, your data is stored only in volatile memory during review, never written to permanent disk and automatically purged if communication ends with no engagement. This is becasue we’re not just discreet. We’re disposable — by design.